Shipping policy

At All Flex, we are committed to delivering your orders safely, securely, and on time. Please review our shipping policy below:

Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order is shipped, you will receive tracking details via email or SMS, where available.

Shipping Time

• Standard delivery usually takes 3–7 business days depending on your location.

• Delivery timelines may vary for remote areas or due to unforeseen circumstances.

• Delays caused by courier partners, weather conditions, public holidays, or other circumstances beyond our control may occur.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• Any free-shipping offers will be subject to the terms and conditions mentioned with the respective offer.

Delivery Address

• Please ensure that your shipping address, contact number, and other delivery details are entered correctly.

• All Flex is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and clear photos/videos of the package and product. Our team will review the issue and assist you accordingly.

Order Tracking

Once your order has been dispatched, you can track its status using the tracking information provided to you.

Contact Us

For any questions regarding your shipment or delivery, please contact the All Flex customer support team through our Contact Us page.